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Privacy policy

AFTERCREDITS - Privacy Policy

Effective Date: 1 April 2026

AFTERCREDITS ("AFTERCREDITS", "we", "us", or "our") cares about protecting your privacy. This policy explains what information we collect, how we use it, and what rights you have over it when you visit our website or place an order with us.

1. Information We Collect

Personal information - things like your name, email, delivery address, phone number, and payment details. You give us this when you place an order, create an account, sign up to our newsletter, or contact us directly.

Usage data - things like your browsing activity on the site, search terms, IP address, device type, and browser. This is collected automatically as you use the site.

Discord information - if you join our Discord community, Discord's own privacy policy governs the data you share there. We don't pull your Discord activity into our own systems beyond what you choose to share with us directly.

2. How We Use Your Information

We use what we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and other order-related emails
  • Send marketing emails and discount codes, if you've opted in (you can opt out any time)
  • Personalise your experience on the site
  • Improve the site and build new features
  • Prevent fraud and keep the site secure

3. Who We Share Your Information With

We don't sell your data. We do share it with the following, only where needed to run the business:

  • Our supplier - since every item is printed and shipped to order, your name, address, and order details are passed to our fulfillment partner so they can produce and ship your item to you.
  • Payment processors - to securely handle your payment.
  • Shopify - our website and store platform, which processes and stores order and account data on our behalf.
  • Email and marketing tools - to send order updates and, where you've opted in, marketing emails.
  • Analytics tools - to help us understand how the site is used and where to improve it.

We may also share information where the law requires it, such as in response to a court order, or where necessary to protect our rights, safety, or property, or those of our customers.

If our business is ever sold, merged, or restructured, your information may be transferred as part of that transaction, subject to the same protections described here.

Because your order is produced and shipped by a third-party supplier, your information may be processed outside the UK. Where that happens, we take reasonable steps to make sure it's handled with an equivalent level of protection.

4. Security

We take reasonable administrative, technical, and physical steps to protect your information. That said, no method of transmitting or storing data online is completely secure, so we can't guarantee it 100%.

5. Your Data Protection Rights

Depending on where you're based, UK GDPR and EU GDPR give you the following rights over your personal data:

  • Access - request a copy of the personal information we hold about you
  • Rectification - ask us to correct anything inaccurate or incomplete
  • Erasure - ask us to delete your personal information, in certain circumstances
  • Restriction - ask us to limit how we process your information, in certain circumstances
  • Objection - object to how we're processing your information, in certain circumstances
  • Portability - ask us to transfer your data to another provider, or to you directly, in certain circumstances

If you'd like to exercise any of these rights, contact us using the details below. We'll respond within one month.

6. Cookies & Currency

We use a session cookie to remember your selected currency as you browse, so prices display consistently in the currency relevant to your location. This cookie is temporary and clears automatically when you close your browser. By using the site, you agree to this, and to your IP address being processed by third parties for the purpose of determining your location for currency conversion.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and the update becomes effective as soon as it's posted. It's worth checking back occasionally to stay up to date.

8. Contact Us

Questions about this policy, or want to exercise your data rights? Get in touch:

📧 support@aftercredits.com